New Canadians Lumber Home Building Centre makes every effort
to carry the products you need. Whatever we don't have in-stock,
we will be more than happy to special order for you wherever possible. If any item fails to please, please note the following return policies:

Catalogue Item Returns

We will gladly accept any regularily stocked catalogue merchandise, regardless of where purchased, for refund, or exchange, within 30 days of purchase. Simply return the product to us in its original condition accompanied by the bill of sale.

Store Item Returns

We will gladly accept any regularily stocked store merchandise for refund, or exchange, within 30 days of purchase. Simply return the product to us in its original condition accompanied by the bill of sale.

Special Order Item Returns

We will gladly order special items with the payment of a deposit (required at time of order). There is a re-stocking fee for special orders and there are No Returns on custom-ordered items.